2.1.0 1.7.3-AC 1.5.13-AC
2.1.0 1.7.3-AC 1.5.13-AC

Viewing reminder logs

As a Jira Administrator, you have access to a centralized audit trail that tracks all lifecycle events, configuration modifications, and administrative actions performed on reminders across your Jira instance.

Accessing the Logs tab

  1. In Jira's main navigation bar, select Apps -> Manage your apps.

  2. In the left menu under Teamlead Reminder, select Reminder Queue.

  3. Click the Logs tab at the top of the interface.

Log data fields

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Reminder app logs

Each entry in the audit log captures full contextual metadata for every recorded action:

Field

Description

Date

Exact timestamp (date and time) when the change was logged.

Reminder

Title or unique identifier of the affected reminder.

Work

Linked Jira work item key, if applicable.

Event

The specific type of lifecycle or modification event triggered.

Actor

The user or system automation process that executed the action.

Description

Detailed breakdown of the exact changes made to reminder properties.

Tracked event types

The log registers five distinct event types to help admins audit activity and troubleshoot unexpected changes:

  • Created: A new reminder was created (manually or via Jira Automation).

  • Updated: Non-date properties were modified (e.g., changing recipients, editing the message, toggling Send as a comment, or changing a recurring schedule to a one-time reminder).

  • Rescheduled: The target trigger date or execution timestamp was modified.

  • Cancelled: A one-time reminder was converted into a recurring schedule, replacing the original single trigger event.

  • Deleted: A reminder was permanently removed from the instance (either inline by a user or globally by an admin).


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