Customer's Profile – Personal Settings


HelpDesk provides your customers with an ability to browse and manage the personal setting in their profile (right upper corner). They can change:

  • Avatar

  • Full Name

  • Email

  • Language

  • Password

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They also can restrict messages on their own action with requests by clicking the "Don not notify me" checkbox.

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Profile page header and footer appearance is inherited from the first – default – portal

We are going to change the overall customer area appearance settings to make them more user-friendly and allow you to set up different headers/footers/banners separately not only for portals but for 'global' pages as well.