Configuring CRM Directories

CRM Directories can be configured according to your needs.

The basic configuration principles are the same for all type of directories:

  • the list of tabs for a particular directory entry

  • the list of attributes for the particular tab and their order

  • configuration of the particular attribute (if applicable)

  • specifying the entry card size

See the section below for details.

CRM Entry Structure Setting Up

  1. Add a tab.
    Navigate to CRM Administration<required directory> and add a new tab specifying the tab name.

    image-20230420-135432.png


  2. Define the tab's order among other ones.
    Drag and drop the tab within the list of the tabs to define their order in the entry.

    image-20230420-135717.png


  3. Add the attributes.

    You should add an attribute to the list of attributes for the entry specifying its:

    • name

    • attribute type

    • tab

    • mandatoriness

    • displaying as a column in the entries grid view

      image-20230420-135742.png


  4. Configure the attributes.
    Specify the attribute properties (if applicable) by clicking the Properties button next to the attribute.
    Note that each attribute has a different combination of properties.

    image-20230420-135827.png


  5. Specify the order of the displayed columns within the entries list grid view.

    Drag&drop the attributes within the list of attributes.

    image-20230420-135858.png


  6. Specify the order of the attributes within a tab.

    Push the Fields button next to the tab and drag&drop the tab fields to set their order within an entry tab.

    image-20230420-135925.png


  7. Specify the entry card size.

    Your card may contain many attributes. Specify its size to make the card more convenient for users. The minimal allowed size – to find room to all predefined buttons – is 600x200 (w:h)

    image-20230420-135948.png

Directory-Specific Settings

However, there are some extra settings for the predefined directories. See the details in the relevant sections: