Portal Search

Overview

One of the essential features of the Portal is the ability of your customers to find relevant information by themselves. The Portal provides you a search section that will show a user the relevant:

• existing requests

• request types within the portal

• Confluence pages (if the Confluence is connected)

Setting Up

The portal search cannot be set up in the current version (upcoming: flexible settings!).

It works now as the following:

• for the existing requests – searching by issue summary within all issues available for the current user;

• for the portal request types – searching by the request name and description within all request types available for the current user;

• for the confluence pages – searching by the page names and labels within all pages available for the current user.

5 results of each kind are shown (upcoming: all results sorted by relevance).