Confluence Integration Settings
Integration app
hd-integration-for-confluence-1.0.1.12.jar
Overview
There are several Confluence-related features in the HelpDesk app:
Confluence Articles Auto-Search (Custom Field)
Displaying Confluence Page on a Portal
To use them you should prepare you Jira & Confluence in advance:
1. Connect your Jira & Confluence. Read the Confluence and Jira article (Atlassian). The OAuth (impersonation) authentication (Applications → Application links → [Edit link]) should be sat up:
![](../../__attachments/3422126082/image-20230426-144329.png?inst-v=0ec633b7-7887-4011-80be-da1f370f2441)
Confluence must be enabled to run in an iframe. Troubleshooting: Confluence page does not display in an iframe.
2. Install Support for HelpDesk to Confluence integration app to your Confluence:
hd-integration-for-confluence-1.0.1.12.jar