How to create a Reminder

Reminders section location

To access the reminders section, navigate to the reminders panel within an issue. This panel allows you to browse and manage reminders related to the issue at hand, as well as create new reminders as needed.

There are three types of reminder creation:

• quick (Tomorrow, In a week);

• 'from scratch' - for more complex settings;

• child issues' rems - for reminders bulk creation on the child issues (available for an issue that has at least one child issue)

Quick reminders

You can create quick reminders for yourself without any messages using the two predefined options available:

1. Tomorrow - selecting this option will set a reminder for the next day, exactly 24 hours from the current date and time.

2. In a week - selecting this option will set a reminder for 7 days from the current date and time.

A Reminder from scratch

You can create a reminder from scratch, simply click the "Reminder" button. This option enables you to create reminders for other users and set up periodic reminders as needed.

Or you can use the “R” hotkey to create a reminder from any place in Jira

Available parameters:

Add recipients:
Specify the list of users or user groups the reminder should be sent to. If you have the necessary permissions, as outlined in the Admin's Guide, you can select user groups as well as individual users.

Repeat:
Choose the periodicity of the reminder being sent. Options include: Don't repeat, Daily, Weekly, Monthly, and Yearly, starting from the first sending time.

When / Starts on:
Specify the date and time for the reminder to be sent, or the first sending time for recurrent reminders. For periodic reminders, you can also set a formula and an end date.

Message:

Optionally include any text you wish to include in the reminder email. The Message field uses an WYSIWYG editor which means you can apply basic text formatting (bold, italic, underline, lists, etc.) and insert hyperlinks. Formatting is saved and is preserved in emails or comments and when viewing the reminder itself. Keep in mind that:

• On the My reminders page (data grid) and in the Reminder in issue section, text is shown without formatting.

• Images cannot be added.

• There’s still a 255-character limit—you can’t type more than that into the field.

• Upcoming reminders related to the issue will be visible in the same section, as well as in the dedicated "My Reminders" section.

• Some of the formatting can’t be added in Jira comments because of the Atlassian Document Format.

Privacy

If the "Visible only to participants" option is enabled in the Reminder app, only the creator and recipient of the reminder will see it in the issue view, regardless of permission settings. 

Send as a Jira comment

Turn on Send as a comment to post the reminder directly in the issue as a comment (in addition to the email reminder). The comment is posted by the app and individual recipients will be mentioned in the comment through @. Keep in mind that:

• The toggle is disabled if no issue is selected (the Select issue field is empty).

• When this option is on, Visible only to participants is automatically turned off and disabled.

• In JSM projects, the comment is public (not internal).

Non-issue Reminders

In addition to issue-based reminders, you can create standalone reminders that are not linked to any specific Jira issue. Use this feature to set personal or team notifications for general tasks, deadlines, or events.

To create a standalone reminder, simply press “R“ button on any Jira page or click the "+ New reminder" button in the "My Reminders" section:

Select issue (only if you need to):

Optionally select any issue if you need to.

Reminders related to the issue will be visible in the reminders panel within the issue.

Add recipients:
Specify the list of users or user groups the reminder should be sent to. If you have the necessary permissions, as outlined in the Admin's Guide, you can select user groups as well as individual users.

Repeat:
Choose the periodicity of the reminder being sent. Options include: Don't repeat, Daily, Weekly, Monthly, and Yearly, starting from the first sending time.

When / Starts on:
Specify the date and time for the reminder to be sent, or the first sending time for recurrent reminders. For periodic reminders, you can also set a formula and an end date.

Message:
Optionally include any text you wish to include in the reminder email. The Message field uses an WYSIWYG editor which means you can apply basic text formatting (bold, italic, underline, lists, etc.) and insert hyperlinks. Formatting is saved and is preserved in emails or comments and when viewing the reminder itself.

Quickly add several reminders in a row

To help you create multiple reminders without reopening the form each time, the reminder modal now includes a “Create another” checkbox (similar to Jira’s task creation flow).

How to use

1. Open the New reminder modal the way you normally do (keyboard shortcut, Reminder button, Quick reminder, etc.).

2. Tick Create another.

3. Fill in the reminder details and click Create.

4. A success flag appears, the reminder is saved, and the modal stays open so you can enter the next one.

5. Repeat as needed. The chain stops when you:

   • Untick Create another, or

   • Click Close