Skip to main content
Skip table of contents

Linking Issues & Universal Directories Objects

Linking issues with Universal Directories objects is a great chance to enrich issues with information or enrich a Universal Directories entry on the other hand. There are two ways to link Universal Directories objects to issues within issues:

  • using the web-panel

  • via the custom field

The custom field and section are synchronized and both allow you to select an object from a related directory.

Two types of fields are available:

  • single selection from a directory

  • multi-selection from a directory

A Jira admin can create as many fields as required and restrict them to particular projects.

Link a Universal Directories object with an issue

You may meet the Universal Directories custom fields on any screen your admins put it. Also, you can link an object using the web-panel on the right side of an issue. Both opinions work like a standard Select List field that allows you to link an issue with a Universal Directories object in a familiar and convenient way.

Open, edit and unlink an object

Linked objects are accessible on the web-panel to the right in an issue. Here you can not only link an object but also unlink it (the Clear button), open the car to browse and edit the object information according to your permissions.

Searching for issues linked to an object

You can search and filter issues by linked Universal Directories objects using the same methods as for regular Select Lists in both – Basic and Advanced – modes.

Also, the linked issues can be displayed within the Universal Directories, you can search and filter the entries by the linked issues. Read more: Filtering, Sorting & Searching For Entries

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.