HelpDesk provides your customers with an ability to browse and manage the personal setting in their profile (right upper corner). They can change:
They also can restrict messages on their own action with requests by clicking the "Don not notify me" checkbox.
Profile page header and footer appearance is inherited from the first – default – portal.
We are going to change the overall customer area appearance settings to make them more user-friendly and allow you to set up different headers/footers/banners separately not only for portals but for 'global' pages as well.