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Portal Search


One of the essential features of the Portal is the ability of your customers to find relevant information by themselves. The Portal provides you a search section that will show a user the relevant:

  • existing requests

  • request types within the portal

  • Confluence pages (if the Confluence is connected)

Setting Up

The portal search cannot be set up in the current version (upcoming: flexible settings!).

It works now as the following:

  • for the existing requests – searching by issue summary within all issues available for the current user;

  • for the portal request types – searching by the request name and description within all request types available for the current user;

  • for the confluence pages – searching by the page names and labels within all pages available for the current user.

5 results of each kind are shown (upcoming: all results sorted by relevance).

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