Skip to main content
Skip table of contents

Conditional Field Required Validator

Use:

Allows to check that some field is not empty in case some other field has/hasn't some specific value

For example: A field "Currency" should not be empty if a field "Amount" is not empty.

Settings:

Field

Description

Select the Custom Field to be validated for empty value

Select issue fields from the list which should not be empty

Set up condition

Type in issue field name and the condition. You can use '=', '!=', '~' operators

Set up message

Type in message to appear if condition is true but the custom field is empty

You can set validator based on SLA field if you have HelpDesk for JIRA add-on. Below you can see the example:

Condition should be in the format: Name of SLA field=SLA level name from SLA Custom Field configuration.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.