CRM Section Structure
CRM Section Location
If you have the permission to access CRM, you will see the relevant link on the upper panel of your Jira:
Content: Directories
The CRM section contains the list of directories in the left collapsible menu, you can see only those you granted access to. By default, the first available directory will be opened.
The list usually consists of the following directories:
Companies
Contacts
Directories (those may vary according to the settings)
Reports: