CRM Property
Field Purpose
This field shows the attribute of entries from directories. For example, we can show Reporter's Phone or Company's Address or something like that:
![](../../__attachments/3257631174/image-20230421-074224.png?inst-v=ab8c9a6d-85f0-402c-bb77-836cb866e34c)
Adding the field to issue View Screen
We can use this field in read-only mode on the View Issue Screen. To add this field to an issue screen go to JIRA Administration menu/Custom Fields:
![](../../__attachments/3257631174/image-20230421-074234.png?inst-v=ab8c9a6d-85f0-402c-bb77-836cb866e34c)
After that go to the field Configure:
![](../../__attachments/3257631174/image-20230421-074303.png?inst-v=ab8c9a6d-85f0-402c-bb77-836cb866e34c)
and define a field attribute you want to show in the field:
![](../../__attachments/3257631174/image-20230421-074320.png?inst-v=ab8c9a6d-85f0-402c-bb77-836cb866e34c)
Here you must define a field attribute (you could find it in the JIRA Administration menu/Plugins/CRM):
![](../../__attachments/3257631174/image-20230421-074332.png?inst-v=ab8c9a6d-85f0-402c-bb77-836cb866e34c)
The value will have filled after creating and editing issue.
Search issues by CRM Property field
To find issues just add the field to the search conditions:
![](../../__attachments/3257631174/image-20230421-074347.png?inst-v=ab8c9a6d-85f0-402c-bb77-836cb866e34c)