Automation: set the CRM Company field
If you use the manual mode of selecting a CRM Company you may need to auto-select a value in some cases (i. e. by issue creation).
Automation rule
Following is the guide for setting this action in Automation for Jira.
Select a trigger (for example, Issue commented)
Add the Edit issue action and specify the following text in the Additional fields section using the custom field id/name and the required CRM Company id.
{
"fields": {
"customfield_11011": {
"id": "52"
}
}
}
![](../../__attachments/3256942897/image-20230421-114852.png?inst-v=ab8c9a6d-85f0-402c-bb77-836cb866e34c)
How to find the custom field id
Navigate to the list of custom fields, find a required field, click a menu and hover the Configure link. You will see the field id in the link path.
![](../../__attachments/3256942897/image-20230421-114912.png?inst-v=ab8c9a6d-85f0-402c-bb77-836cb866e34c)
How to find the CRM Company id
Navigate to the required CRM Company card and click the Full Page button – the entry will be opened in a separate tab and the id can be found in the page URL.
![](../../__attachments/3256942897/image-20230421-114932.png?inst-v=ab8c9a6d-85f0-402c-bb77-836cb866e34c)
![](../../__attachments/3256942897/image-20230421-114941.png?inst-v=ab8c9a6d-85f0-402c-bb77-836cb866e34c)