Apps Compatibility

Jira: type of product

Core, Software,

COMPATIBLE

Service Management

COMPATIBLE

Note that you can add the Company/Contact field on the request creation screen, but customers will not be able to access full Company/Contact information, just their names.

Jira: next-gen projects

COMPATIBLE

EazyBI

COMPATIBLE

Use the following guide to retrieve the CRM fields in your EazyBI reports: docs.eazybi.com/eazybi/data-import/data-from-jira/jira-custom-fields/advanced-settings-for-custom-fields